[Resolved] ICICI Bank — Credit card wrongly charged late charges and interest

Jugal Kishore Mehra

from Ambala, Haryana

Address:

134002

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Credit card no. Prefered card 4477xxxxxxxx7004

Dear sir,

Good morning

Please refer to my complaint/mail dated[protected], your helpdesk not given any help/solution, not even bothered to acknowledge the same.

J k mehra
[protected]
[protected]@yahoo.com

On saturday, september 3, 2016 6:52 pm, jugal kishore mehra wrote:

Dear sir

When you have given the option of "click to pay" and i am paying the amount on due date, why you have charged late fee and interest charges on aug.25 2016 statement. You are herteby instructed to reverse these charges or i will go to consumer court and than pay this statement amount after consumer court decision. Or you mention proper date in the payment due date. I have given you the time upto[protected].00pm

With regards.

J k mehra

[protected]

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Oct 11, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Sep 06, 2016

Updated by Jugal Kishore Mehra NO ONE FROM ICICI BANK BOTHERED TO EVEN CONTACT ME ON MOBILE OR EMAIL PLEASE GIVE ME THE MOBILE NUMBER OF MADAM CHAIRMEN OF THE BANK

Sep 06, 2016

Updated by Jugal Kishore Mehra PAYMENT DUE DATE WAS[protected], AND I HAVE PAID RS.13510/- ON 12/08/2016 THROUGH " ICICI CLICK TO PAY " MY ACOUNT WITH PNB DEBITED ON 12/08/2016 AND AMOUNT CREDITED TO ICICI BANK THAN WHY ICICI CHARGE THE LATE FEE AND INTEREST ON THE AMOUNT.
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CREDIT CARD NO. PREFERED CARD 4477XXXXXXXX7004

Verified Support

Sep 08, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team