[Resolved]  ICICI Bank — Credit cards fraud

Address:500061

Hi,

I am the customer of icici bank since 3 years. Recently i have received a call from one of your executive regarding credit card as diwali offer. Initially i said i am not interested and the executive was behind saying you would be getting 2.5 lakhs credit limit, then i agreed and said to send the executive on saturday (22nd october'16) but the executive was not ready to listen and she asked to just fill the form and give the collection executive on photo. Remaining you can mail me, which i have done on friday itself (21st october'16). Again i have received a call from executive on 22nd october'16 since he required some details and he confirmed me that the application would be processed on monday. After that there was no any further communication received. On 27th october i have received an email to my official mail id to give my consent to process my application, which i have done and again there was no further update. Now today i spoke to the customer care guy and he said the application was rejected due to house verification failure but when i have not received a call about verification or no one came for house verification. Please dont cheat the public with the false information or the report.

Finally...

When we try reaching the person who called us initially... Same story... The number you have called not reachable or no response.

Caution : again dont try to re login my application don't want to get into this BS again.

Visitors please note : never ever knock the door of icici bank whether you are a customer or try to build relationship.

Thank you

Sandeep
Application ref no.[protected]
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Dec 2, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2016
ICICI Bank Customer Care's response
Dear Customer, (Sandeep Sandagopu)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3l7zz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team.
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