ICICI Bank Credit Cards — icici bank credit card threatening

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Chennai, Tamil Nadu

I got a call from tele caller stating that free credit card from ICICI bank. I refused the same first but they keep on forced me to do so. So they requested me to send some documents VIA email which I have sent the same. They stated that card is free and there was not charges pertaining to the same. Then I got credit cards from ICICI bank which under joint venture of AMEX and another VISA. I told them clearly that I have AMEX card already so its of not use giving me the same card. But there was no proper response from ICICI tele caller. They issue card in the wrong name which I pointed out but before that they sent a joining fee bill which was not communicated to me at the time to proposal. So I clearly informed tele caller that card cannot be used as its provided with wrong name and I don't want AMEX card for which they charged me joining fee. But still they are not ready to answer my query. So I wrote a mail to concern department stating my grievance but now they are telling me to pay the joining fee for the card which is issued. But my query is card has been issued in a wrong name and they told free card but still charge has been leaved to me. Please request someone to interfere in this issue and help me to sort the same.