[Resolved] ICICI Bank — credit card incorrect late fees | |
My ICICI credit card account is being charged incorrect late fees and interest on late fees inspite of numerous follow ups and all details provided to ICICI customer support. Cheque payment done on time and issue was internal ICICI bank issue as they processed cheque to an incorrect customer account. The payment cleared from my bank details was also provided to ICICI team however I continue to see the incorrect charges to my statement for past 2 months with additional interest on late fees. COmpletely unacceptable process from ICICI Was this information helpful? | |
Jul 21, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jun 20, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (506330) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
Add a Comment | |
65%
Complaints
23618
Pending
2043
Resolved
14252
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Post your Comment