[Resolved]  ICICI Bank — Current account banking

Address:Meerut, Uttar Pradesh, 250001

Hello sir i am frustrated due to the behavior of bank employee mawana road branch. I have a current account in your bank with account no:[protected]. I had placed a request to open a account with your bank executive Mr Rohit Singh([protected]) in which I had clearly indicated that I will need the facility to transfer funds from my account and I also need a check book. But while updating my application in the system in my account he forgot to provide both the services to me. Now I have not received a check book and I am unable transfer fund through my account. Now I cannot perform any operation due to the mistake of your bank executive. Now instead of solving my problem your staff is misbehaving with me. I am a 100% physically handicapped person. If they are treating me like this then I can imagine how they might be treating the other customers. If my problem is not sorted out at the earliest then I would be forced to take a legal action against your bank for causing me mental and physical harassment.

regards
prabhakar singh pundir
account no.[protected]
Was this information helpful?
No (0)
Yes (0)
Dec 22, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Verified Support
Nov 18, 2016
ICICI Bank Customer Care's response
Dear Mr. Biswal,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3nfku_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Verified Support
Nov 21, 2016
ICICI Bank Customer Care's response
Dear Mr. Pundir,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Sir I have visited your above mentioned branch for exchange of some currency on dated 11/11/2016, where one of your staff named Samir Kumar Mishra deliberately misbehaved me and make me wait and told that, Your are not customer of our branch so you have to wait as per I want.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2044
    Resolved
    14249
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information