[Resolved] ICICI Bank — dcard fee charged twice

Ashwin krishnan k

from Naduvattam, Tamil Nadu

Address:

Coimbatore, Tamil Nadu, 640144

Hi.

What is happening...you have charged me Dcardfee two times...

may last u charged me 410 rs and today u charged 295...

why the hell you are taking our amount like this... no response from icici customer Care..

i need my money back..else i will cancel my account from your bank

Give me the correct reason..u guys havent said anything about this in prior.

Whenever i get money..u r taking it from me by saying some charge names.

I want the refund...else cancel my debit card and give me a normal card..

You guys said me that i have applied for upgrade of card...but i havent and u gave me a new card amd charging in that by dcard fee...why are you doing like this..

Refund me or i will have to cancel the account.

Give me response first

Was this information helpful?

No (0)

Yes (0)

Jul 25, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jun 23, 2019

Updated by Ashwin krishnan k Give me the update

Verified Support

Jun 24, 2019

ICICI Bank Customer Care's response Dear Customer (Ashwin),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (515291) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team