[Resolved]  ICICI Bank — Dcard fee deduction

Address:Coimbatore, Tamil Nadu

I am the a/c holder of icici bank for the last 6 yrs. Now they have charged ₹ 573.85 under this category dcardfee8018may17-apr15
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

A/c no:[protected]
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Jul 14, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2017
ICICI Bank Customer Care's response
Dear Anantha Parvathi,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I am the a/c holder of icici bank from last 6 months,
Now they have charged Rs.177 under this category DCARDFEE3836AUG17-JU
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.

I want my money to be credited in my a/c which they have deducted from my a/c.

A/c no:[protected]
ICICI Bank Customer Care's response, Dec 3, 2017
Verified Support
Dear Sunny Kumar Gupta,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
I am the a/c holder of icici bank from last 1 yr
Now they have charged Rs.287.55 under this category DCARDFEE2202dec19-nov20
On 30 dec 19
And
2nd transaction on 27 dec19
Dcard fee 2202 dec19-nov20 for Rs. 408.38

I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.

I want my money to be credited in my a/c which they have deducted twice from my a/c.

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