ICICI Bank — dcard fee deduction of 588 rs

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.icicibank.com

I am unable to figure out why they have deducted 588 rs without my permission. Who gave them permission to impose deductions of their choices? Just because i am using their services it doesn't mean they will do anything from my account. I want them to transfer my money asap, its not a matter of few bucks its almost 600 rs.

They have just mentioned this dcardfee1791sep19-aug20+gst and deducted 588 rs against it. Is it my responsibility to ask for explanation from them, isn't it their responsibility to make us aware with these fraud charges. Is this the way to have a healthy relationship with your customers?

This is high time to chnage my bank account from icici to some other bank
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (846824) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Sep 30, 2019
Updated by Juhi Saraswat
[protected]@icicibank.com. send me your correct email address
 
4 Comments

Comments

I am unable to figure out why they have deducted 588 rs without my permission. Who gave them permission to impose deductions of their choices? Just because i am using their services it doesn't mean they will do anything from my account. I want them to transfer my money asap, its not a matter of few bucks its almost 600 rs.

They have just mentioned picture Drcard Join fee+gst and deducted 588.82 rs against it. Is it my responsibility to ask for explanation from them, isn't it their responsibility to make us aware with these fraud charges. Is this the way to have a healthy relationship with your customers?

dcard fee deduction of 588 rs - Comment #3847886 - Image #0
Same thing happened to me as well. 588 Rs has been deducted from bank without any permission and even their agent didn't mentioned the same while onboarding. Such a nuisance act . Thats why they take 10000 Rs as deposit while joining. Just because we are using their services that doesn't mean they will do had right to deduct any amount from our account.
why the hell they deduct 588 rs from my account as well as 177 rs both for debit card.. i want my money back

dcard fee deduction of 588 rs - Comment #4085271 - Image #0
am unable to figure out why they have deducted 588 rs without my permission. Who gave them permission to impose deductions of their choices? Just because i am using their services it doesn't mean they will do anything from my account. I want them to transfer my money asap, its not a matter of few bucks its almost 600 rs.

They have just mentioned this picture drcard joinfee + GST and deducted 588 rs against it. Is it my responsibility to ask for explanation from them, isn't it their responsibility to make us aware with these fraud charges. Is this the way to have a healthy relationship with your customers?

This is high time to chnage my bank account from icici to some other bank

dcard fee deduction of 588 rs - Comment #4086556 - Image #0

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