ICICI Bank Complaints & Reviews

I am dharmendra kumar and had open a demate account before 2.5 yrs back. On that time bank executive told me that it is free and bank will never charge. I dont make any transaction. But bank deduct of rs 827 on 26-09-19 without any prior information.
I want to close my account on urgent basis and please refund my amount as soon as possible other wise i will go on social media.

Respected Sir,
I have received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money as soon as possible.

My a/c number:[[protected]]
One assist id number: SR[5345192]

Make sure to deactivate this plan asap, if not.. I will complaint against this in Consumer court .

Thanks!

With regards,
Smt. Venkatalaxmi M
Mobile[protected]
W/o Dr. Repalle Giddaiah.

Without an acknowledgement i have been charged for the service which i never requested/opted for mm annual fee 354.00/- rupees have been deducted for my money service. I never received any intimation nor any sms or an email for this mm service.
It is my humble request to Please reimburse the respective amount asap.

I am the a/c holder in icici bank from last 6 years.
They have charged rs. 177 for dcardfee9855sep19-aug20+ gst and rs. 177 for dcardfee0408sep19-aug20+ gst. So a total of rs. 354 was deducted. They never informed me regarding this type of charges via mail or letter or call.
This is against the law, at least they should inform us. I want my money to be credited in my account.
Acc. No.[protected]

I am sivaramasudhan s, rs 826 (Last year rs 771) has been deducted from my account as[protected] dp chgs till aug-19) dp. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is
[protected] and email id is [protected]@gmail.com

Hi,

My money from icici bank account is deducted with rs. 354/- for mm annual fee, which i never opted for. When checked i found it is nowhere mentioned about this feature and yet the deduction has happen. Found that this is an issue with other customers as well, please address this at the earliest and i would want to cancel such feature and reimburse the money immediately.

Date: 26th sept 2019.

Dear sir

Today..3099 rs deducted money from icici bank account. I am not purchased any
Product and not sign up any website then how my amount deducted from my account. Please refund my money in my account.
Morning time this mail have came and deducted amount.

Dear customer,

Greetings from icici bank.

Cash withdrawal of inr 1, 000.00 has been made at an atm using your debit card linked to account xx723 on 25-sep-19. Info: atm*sfcnr205*ca.

The available balance in your account is inr 4, 725.43.

In case you have not done this transaction, please call on 18002662 or sms block 723 to [protected] from your registered mobile number.

Never share your card number, cvv, pin, otp, internet banking user id, password or urn with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

Looking forward to more opportunities to be of service to you.

Sincerely,

Customer service team
Icici bank limited

On 11-sep-19, i had withdrawn rs 500 from atm for which bank has charged rs 28 as atm dec charges.
I don't agree for these charges as i had the balance of required amount and as per the available balance amount is withdrawn
Why this charges have been charged to my account still i unable to understand.
Most the times bank atm's will not be having the required amount and we won't get the cash in the atm's, who will be charging for these banks?

Dear concern

I (Jyoti mohan) want to tell you that i was working in icici bank miller ganj branch
Ludhiana as a ldc in 2009 _2010 but i was
There only ecode (E536159) & pan number asopm2778d that's why i don't have any profile detail now please send
Me my pf number, uan number details so i will be able to withdrawal my provident fund.

Some other details :

Father name - mohan sharma
Mother name - kanta sharma
Pan no - asopm2778d
Ecode - 536159
Register email id - [protected]@gmail.com

Please resolve my issue as soon as possible

Chor icici bank has deducted lot of money from my account in the name of annual fees of my debit. My savings account number is[protected] and it is at sector 17 branch in gurugram. Now they are not refunding my money. When i am calling them, one bank officials transfers the call to another and then they put me on hold for 17 minutes at a stretch... Clearly they have no intention of refunding the money...

Dear sir,

I had done a card payment for my card no 4375 * * 9004 of rs.5000 through net banking with reference no - qsbi[protected] on 19th september, but still now i have not received any update.
I have send 2-3 mail and have been calling to your customer care since last 3-4 days but not getting any answers.

Plz find the attached payment details for your reference.

Awaiting for your reply.

Thanks & regards
Name - krushna chandra kar
Mob no - [protected]

I took a personal loan from icici bank on 29th june, 2016 on interest rate 11.59% and total tenure is 60months. However without asking me, they applied three different loan insurance of amount 13, 050. The loan insurance is optional and they didn't inform me. Now i want to close my loan and they are asking me to pay 5% of the outing principal as a pre closure charge. I asked them to reduce my tenure, but they are not allowed me to do that also. I can't pay any part payment. I calculated total interest appling along with these charges and total interest is 18.89% on my loan amount, which is kind of fraud. What is my benefit to take this loan on 11.49%? It is not mentioned in the terms and conditions that i can't reduce my tenure. Neither i have received any benefit from the insurance. So that amount itselfb is just a way to take more charge from the customer.

Hi,

My name is kanab paul. I am having an icici bank account. I never requested for demat account. Icici created and activated the demat account. Now i am paying huge charges for demat account maintenance, that i have not asked for.

Also i am getting harassed by the icici bank while putting a request for closure of the demat account

Icici sales person kept calling me rather annoying me every single day to activate the demat account. I never gave a consent to them. Still magically the account got activated without my permission. Now icici bank is pulling huge money from my account as maintenance of demat account. This is how icici bank fraud customers and suck customer's money.

I am having a horrible experience with icici bank with reg to updating my address. We moved from delhi to hyd and i walk into the bank on sep 20th, 2019, submitted my aadhaar, pan card soft copies and filled a form. They said it wil take 1 day to get the address updated. Its 25th now and stil its not updated. Second, the customer care reps tell me to update the address online. When i log in to netbanking, it tells me to update my email id first for which its asking debit card authentication. I just have a credit card with icici, how can i authenticate via debitcard. Seriously!! When i try to speak to the customer care people, the ivr is not even accepting my credit card and tells me that the card details you entered is invalid. Do customers look like # to icici? Is this how icici gives its service to its customers? I spent 200rs just to talk to them as their customer care hotline charges 1rs/min.. They just keep me waiting. I wil never recommend such type of # services bank to anyone after my pathetic experience. I even sent a mail to their complaint team and its been more than 5 days i have heard from them. Such a pain in the _! Icici is just a #

I have applied for an icici bank credit card through icici representative mr. Ravi upadyay (His mobile number: [protected]). He has filled wrong pincode number in the form hence the card never reached to me.

I am receiving the credit card bill without having a credit card. I even don't know the card number. I have come to know that the card is in head branch of icici bank in baroda (Gujarat).

I have approached to icici bank nearest branch but they are saying to contact the customer care through phone banking. Customer care executives are saying that your card is blocked and you need to pay some fees to unblock it and also need to pay the bill than only they would be able to help me out.

I also did online complain through icici bank website but not received any revert, they even not provided me any complaint number or reference number.

Mr. Ravi upadhyay is not answering my call. Why should i pay the bill when i haven't received the credit card or used the credit card.

I don't want this credit card anymore. I request you to please help me in this regards.

Dear sir/madam,

I am an account holder of icici bank for past 6 years. I am not using my account for past one month. Because i got job in banglore training process purpose.

Now i have cehcked, around 2k money has been detected in name of smb charges.563.00 in april, 577 on 2nd july, 524 on 18th july, 176 this month and many more like this.
My account no is:[protected]
Mobile no - [protected]
Email. Id : virk. [protected]@gmail.com
A/c holder name : kuljeet

Dear icici bank customer care team, pls let me know this amount deduction will returned back to my a/c in the sense, i will use this a/c continuously otherwise i will cancelled this icici bank a/c.
Kindly refund my money immidiately otherwise i will cancel this icici bank acc.

I have received a message that 1899 has been deducted from your account for CPP/One assist single policy WITHOUT MY PERMISSION THEY DONE THIS TO MY ACCOUNT. I don't know what kind of Scam it is ?? I don't require such policy and kindly refund that 1899 amount. Don't use customer's account without their permission it's a fraudulent case.
I'm not expecting this from ICICI BANK.Do refund the amount ASAP. Policy number for reference SR[protected]

I am trying to cancel my credit card of icici bank however these guys are just intolerant, every time something new. First i cleared my out standing and then i am trying again to cancel the same. Now again they are giving me new feedback of rs. 25 to be paid for some redemption of my own points. When i paid rs 36 then why didn't they told the same? After that also now they are saying it will take 3 months to cancel till that time i have to wait why?
I don't want to wait now, i want these card to be cancelled immediately.
I am not paying any rs.25 without giving me any idea prior to these charges. Pathetic service given by icici team. Every day they call for new cards, loans and offer but when we want to get connect everytime a new thing is given.

Banks are always keeping hidden things with them and troubling the customer. I would never ever go to icici in life now. Totally frustrated with them.

Dear sir / madam,

Myself anand maniyan using credit card of icici bank ltd, last 4 digit is 2004.
Every day getting a call from icici executive for payment, everyday person is visiting my home.
Only 2 number of mine is register in icici record, 1 is mine i. E [protected] and 2nd is ref no of my brother [protected]
But the call from icici executive is going to all my family member and friends, calling to 4, 5 different number, really dont know from where they got number,
This is really the harrasment call from icici, going to all my relative and friends.

Got a call from thane branch, executive name 1 (Geetanjali & manish)
How can the executive can harras and call to my family member and relative and how they got number

Really appreciate for your promt responce

Regards,
Anand maniyan
[protected]

Id: 2419501 complaint has not been resolved by icici, but your site is surprisingly showing resolved.
Pl reconcile.
Had applied for rs 2000000 personal loan in may 2019. I kept the loan sanction on hold as told to icici bank rohini employees dealing with my case - ms shivani and ms nisha on tele no [protected] as i was told that i cannot foreclose the loan before 12 months without paying 5 % penalty.

On 30 may or 31 may i got a call from mr karan, an icici executive saying that the month end target had to be met and offered me waiver of foreclosing penalty anytime that i choose to repay the entire loan. When i told him to give in writing, he assured me that the call is getting recorded and that there will be no exit load if i repay the entire amount anytime without any exit load/penalty. On that reassurance i gave a verbal sanction to provide me that loan.

However, when i received the written communication after the fund had already been disbursed, i was shocked to see that there was no waiver for me in case i wish to repay the entire loan before 12 months and i will be charged penalty for that.

I have been cheated by icici bank executive. Pl listen to the audio recording of my conversation with the executive dated 30 may or 31 may in which he promised me that there will be no charges if i wish to foreclose the loan by paying the entire loan amount anytime.

I will therefore request that i should be now permitted to repay the entire amount in sep 2019 without any penalty or additional charges and take action against the employee who cheated me.
Pl also provide details of ombudsman for my further action. My loan acct no is lpdel [protected].

Regards
Brigadier ajey sethi