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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 445

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K
Krishnasettu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nfs cash withdrawal without my knowledge in debit card icici bank account

Address:No 3, First Technology Place, SAI Baba Hospital Road, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka 560066, Bangalore, Karnataka, 560066

Hi,

I am raising this compliant because in my icici debit bank account around 12000/- rs got deducted without my knowledge. First, it started with 6500/- rs got deducted in which i did not notice. Later, 1500/- rs got deducted when i came to know after through sms. Once i logged in to my icici bank account, i got shocked and came to know that recurred detecting as (500+1000+1500+6500+1500+1000 = total 12000).
500 deducted...
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S
saxena.ashwani
from Noida, Uttar Pradesh
Jan 8, 2022
This thread was updated on Jan 8, 2022
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don't have icici bank credit card ending with xxxx2004

Address:122002

Hi there,
I wish to inform you that I don't have credit card ending with XXXX2004 with your bank however I've got an sms in my mobile that some of my payment is due to be cleared on every month .
Please clearify that and revert me back that as to why you have sent me this message.
As i already had credit card for past 08 years & i paid my each & every month bill regularly without any delay.

Attached screen...
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R
RameshKumar1988
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour from last 13 years

I have been getting smses and calls from icici bank since last 13 years about credit card payment related issues. I am not even a customer of icici bank. The first time they called me, i asked them to talk to their customer via some other means and update the phone number in their records which didn't happen. I am still being harassed by icici.

I got this mobile number 13 years ago and since then i am getting these calls and...
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C
Chinmoy Khan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card lapse and due payment

Address:Durg, Chhattisgarh, 490006

I was issued a Credit Card by the bank on from dt.10/05(month/year) to dt.10/17 with card no.5176************9019. It was over as per its due date with no balance payment. I informed their Customer Care. ICICI Bank did not sent me any new credit card nor did I asked it. It was over. But after few months ICICI Bank sent me one mail for little dues on card and asked me to pay. I overlooked it. But 3 months after, they again increased the amount...
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V
varahala raju
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not dispensed but balance got deducted

Address:520007

I am a customer of indian bank (S/b a/c).

On 16/07/2019 around 07:30 hrs i had used icici bank atm (Atm id-2985e007) in vijayawada for money withdrawal but the not dispensed.

I didn't get the money but my account was debited.

Please investigate and get it credited back to my account asap.

Relating to this transaction it's difficult for following up and make it simple....
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N
Nuthupoojari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecsrtnchg-17-jul-19+gst

Address:ICICI Bank ltd branch. Prestige Shantiniketan, whitefield road, whietfield, Bangalore - 560048, Karnataka, 560066

Hi team,

On 10th of july, though my icici account had sufficient balance for personal loan emi of axis they didn't deduct emi amount automatically as how they performed since the beginning. Instead, my icici account got debited of 413 rs on 11/07/2019 with the description - ecsrtnchg. Again the axis executive called and asked me to make the payment manually which was paid on 15/07/2019. After all this, my icici account again...
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M
msk1097
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaining about time taken to open a savings account

Address:Sector 11, Showroom Number 6, Panchkula, Haryana - 134109, Panchkula, Haryana, 134109

I have submitted the online savings account application on 3rd august. I have deposited 10, 000/- to get the account number. Bank representative already collected the documents. It's more than two week, i'm yet to receive any update. How much time it will take to activate the account? Does online application take more time to open an account than it takes in offline?
Bank representative isn't responding with concrete information.br...
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G
girijadba
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money transferred without my consent.

Address:Noida, 201309

Without my consent, rs. 100 has been deducted from my account on 20/08/2019 to 'dr tran for funding iwish a/c 02532
4011060'
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
This reduction to dr. Tran for funding iwish…. Is a clear case of fraud and banking norms are not being followed. This is unlawful and...
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M
Manishneha
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit si oneast

Address:Kanpur, Uttar Pradesh

Dear customer,

Greetings from icici bank.

A purchase of inr 1, 899.00 has been made using your debit card linked to icici bank account xx987 on 20-aug-19. Info: iin*i-debit*si.

What is this... I have also mailed to icici... My amount has been deducted fraudulently without my permission... Its a very arrogant and unhealthy behavior

Mob - [protected]...
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S
Santoshkumar441
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for wrong credit card billing

Address:House no 2014/3 Rajeev nagar

I used icici credit card where the limit is 38000 in may i used 38000 the whole amount and after in the june billing i paid the minimum amount which 1999 and after that in july billing i paid the entire amount which was 38770 approx and again in august billing they again charged me over limit fee 590 after calling so may time to customer service not first they do not understand my matter because of their lack of experience and they took a...
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S
Swarneet Designs
from Chengalpattu, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

imps transaction timed out - email sent to corporate care

Dear ICICI Bank,
I submitted an online IMPS transaction for Rs.30, 000 from my current account on 19th AUGUST 2019 but the funds have neither reached the recipient (Citibank) nor credited back to my account. Not sure what kind of system is this, but the payment is urgent and I am loosing business because of this delay. IMPS payments are supposed to be instant.
I have even emailed the customer care at your corporate care email...
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N
nagarjunareddy19
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account not mapped with ncpi

Address:Film Nagar, Jubiless Hills., 500033

Dear icici,

M b nagarjuna reddy from hyderabad. I linked my aadhaar no:[protected] in icici bank account no[protected]. And my lpg customer no - 3 [protected] (Indian gas). But according to ncpi aadhaar linking status in bank inactive i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. Ple. Update and active...
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A
Anisha179
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment by bank

Shyam damodar bodhare,
We took personal loan from icici bank of rs 1, 55, 000 settlement amount out of which rs 75000 has been payed on 31st july 2019 and 80000 is remaining which we will pay by 15 september. Please kindly give some time to arrange.
Despite giving all the money as mentioned they keep all my relatives, my son, my wife and all their friends. If this situation escalates anymore my family will commit suicide by...
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S
sheetal bhatt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised charges deducted without any information

I am sheetal bhatt. 782.84 rupees has been deducted from my account as dp chgs till mar-19 on 9-august-2019. I have never used my demat account till now.

While opening the account, the icici representative told that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici. I have not operated my demat account...
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chandrakesh mishra
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

related to prepaid card

Address:2219/4, Shastri nagar, Sultanpur, Uttar Pradesh, 228001

Sir by mistake i have made a transfer to my prepaid card via mobikwik app and transaction get successful what should i do now.
Sir actually i have a prepaid card account and i have made a transfer by mistake when go for a payment of my credit card bill with icici bank.
My prepaid card status is shown expired but transaction get successful what is the process to get back my money.
Attachment of transaction proofs are listed...
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Preety Monilisha
from Delhi, Delhi
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fraud..online payment deducted without any notification

Address:4 B FOURTH FLOOR PATPARGANJ VILLAGE, New Delhi, Delhi, 110091

Rs14087.84 deducted from my account without any notification or any OTP. I got a msg from the bank that amount has been deducted. I raised dispute with the bank transaction and they told me that it will be refunded if it was not made from end. After 2 months and repeated mail, I got a final revert that it has been closed as merchant has provided proof but the bank has not provided any proof when I asked for the same. Then, they told me to...
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G
guptamahesh86
from Kolkata, West Bengal
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unexplained charges

Address:B-707, V3S Indralok, Nyay Khand I, Indrapuram, Ghaziabad, Uttar Pradesh, 201014

I have been using icici credit card for last so many years and i had set auto debit from my icici bank account but last month they have added late payment charges without any prior notice and kept on adding the amount in form of late payment. I have tried to reach them multiple times but nobody entertaining me. I am ready to pay the amount which i used for shopping but will not pay for late payment charges as they have not informed me about...
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L
Lutyens Media
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bt promised but not fulfilled

Address:Bommanahalli, 560093

This is to report about all the srs opened during the month of jul-aug 2019 for my account[protected]

In terms of customer satisfaction and honesty with services, one of your rm managing my loan account has totally failed to do his job right by not reviewing the cibil reports clearly before processing my loan.

I had 3 loan accounts and conviniently he chose to close only 2 (Icici & hdfc) however my city bank...
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Rammohan55
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sbi card in icici atm - transaction failed yet money is deducted

Address:Chennai, 600020

On 19 aug 2019 i tried to withdraw money from icici atm on 3rd avenue no s1cwn070 - the machine kept saying transaction failed. First rs 2000 and the rs 1000. Later discovered that both amount has been deducted from my bank.
Txn#[protected]
Txn#[protected]

Icici website does not provide any means of addressing such problems. Wish someone could help me. I have reached out to sbi, yet to hear back from them....
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Mazharudsk
from Mumbai, Maharashtra
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amount deduction from society ac

Address:AL TAUHEED AZAD NAGAR, Burhanpur, Madhya Pradesh, 450331

My self nadeem baig my corporate account name al tauheed education and welfare society account numer[protected]. I am ICICI bank account holder ...
We have not purchase any of the policy nither from the bank nor from Customer call then also bank is saying that u have purchase a policy and deducted amount of rupees 1899 rs

The policy and the amount of rs 1899.00 this is the sr of transaction ( wpp-sr[protected] new...
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