Claimed

ICICI Bank Complaints & Reviews

3.2
Updated: Dec 13, 2025
Complaints 23733
Resolved
14270
Unresolved
9463
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 445

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
బొల్లోజు బాబా
from Kakinada, Andhra Pradesh
Sep 16, 2019
Resolved
Report
Copy
Resolved

Address: 30-7-31, GOLLALA VEEDHI SURYANARAYANAPURAM, East Godavari, Andhra Pradesh, 533001

I was issued a card bearing number [protected]
It is not activated by the bank
I am not using it
Applied for cancellation of the card
They are charging for non operation and other dues and penalties which amounted for nearly 5000 rupees which seems atrocious and cheating
As my card is not activated
And i am not using it
Why should i pay the charges.

Baba
Oct 18, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    7
    7987161339
    from Indore, Madhya Pradesh
    Sep 16, 2019
    Report
    Copy

    Address: Dehradun, Uttarakhand, 492001

    My icici a/c has been debited with 700 rs/- and this is not the first time it's happening without any intimidation every month icici deduct some of the amount even if i maintain the minimum balance, i don't have the previous records with me where i've had 20000 rs/- and still the people deducted 700 rupees and sometimes 300 then sometimes 500, i just cannot regularly go to the bank to register the complaint or for queries i'm a student i study in a city far away from home that is why i opened my a/c in icici as i thought i could get good services but here without any service the amount keeps on deducting every month even if i maintain the balance, please check if it follows as per the RBI comply !
    +1 photos
    ICICI Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kaley singh
      from Mumbai, Maharashtra
      Sep 16, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: ksingh, Noida., Gautam Buddh Nagar, Uttar Pradesh, 201301

      Sir,
      It is to inform that that 40k n 26k on 8th september 2019 have been withdrawn by fraud ATM from my wife account while ICICI ATM was with us. In this regard, I have made a complaint at ICICI Customer Care no.[protected]on the 13th September 2019 vide ticket number SR[protected] and also submitted required documents at concerned ICICI bank, Sector 119, Noida.
      Plz help us get return back my hard money.
      Thanks
      ksingh
      Nov 5, 2019
      Complaint marked as Resolved 
      Sir, Thanks for initiating efforts for solving this problem.
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        RajendraMaguluri
        from Mumbai, Maharashtra
        Sep 16, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Hyderabad, Andhra Pradesh, 500072

        I would like to bring your notice that 129 rs has been deducted yesterday from my account without my notice . I didn't do any such transaction . Its showing description as VSI/AMAZON STAN . PFA for more details. Please let me know whether it is a fraud transaction or something else.

        Bank : ICICI
        Date:15/09/2019
        Ref NO:[protected]
        Mobile Number attached to bank : [protected]
        +1 photos
        Oct 18, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 17, 2019
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          NIKHIL DAYA
          from Bengaluru, Karnataka
          Sep 18, 2019
          Report
          Copy

          Issue:- Demat account was wrongfully opened without consent and debited 825Rs from my account. I have never known about it existed till amount was illegally charged to me.

          Raised a service request SR[protected], but it has been 20 days but still amount is not refunded into my account. I have been in touch with executive named SM Rangaswamy who seems incapable to resolve issue. He is forcing me to sign on Demat Account Closure Form (The very account opened without my consent).

          ICICI has illegally opened DEMAT account and is forcing me to close it to hide their illegal malpractice.
          ICICI Bank customer support has been notified about the posted complaint.
          Bank is not accepted demon of rs. 10 or 20, dmb mr, arif & cashier mr. Mohit told me you are closed your current accounrt in my branch because i am not taking small demon like 10 or 20 ruppes, so plz tall

          anuj kumar jain
          [protected]
          Hello sir,
          I booked a phone redmi 7a at mi store but I cancelled the phone.mi store give me refund no[protected]
          But my refund balance is not showing in my account.
          Please do something.
          I need my balance.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            Hari Vignesh M
            Sep 16, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: West Mambalam, Chennai, 600033

            I have an advantage woman savings account with icici. And when i opened the account in the branch - chennai west mambalam, they confirmed that it does not have any minimum charges. But i have checked and found that they have charged minimum balance charges of 313, 264, 326, 385, 404 and 421 for which there was no notification. Not even an sms has been sent in this regard.
            Could you please refund the above amounts. This is very unethical practice of deducting money from the account without any notification.

            I would also not recommend anyone not to have any relationship with such an unethical bank unless such issues are taken care of.
            Oct 17, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 16, 2019
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (805982) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            I want to know interest credited for financial year[protected] per bond for the above bonds for my showing in my income tax return.

            These bonds we're issued when I was minor now being major I need the same

            Please give interest amount
            ICICI Bank Customer Care's response, Sep 17, 2019
            Verified Support
            Dear Customer,

            We request you to email us your concern with your contact details on [email protected]. Please mention the UID (805982_2) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              raj_2121
              from Delhi, Delhi
              Sep 15, 2019
              Resolved
              Report
              Copy
              Resolved

              Hello,

              Merko is executive ne whatsapp pe message bheja kisi raman manocha ke credit card se related. Fir merko 14th septembe 2019 jko call kiya. Isne pucha ki ankit manocha bol raha, maine apne naaam bataya ki main rajkumar bol raha, to merko dhamki dene laga ki terko do din mein pata lag jayega ki tu ankit bol raha ki rajkumar.

              Icici walo tum aise kisi third party ki information leake karte ho, aur fir paglon ki tarha tumhare executive threat karte. Saari recording aur ye screen shot jo mere mana karne ke baad bhi whatsapp pe aaye, police aur nhrc ke pass jaunga.

              Merko kisi third party ka detail bhejne ka matlab kya hai, ye illegal hai, aur uper se ye banda dhamki deraha merko.

              Is executive ka number screenshot me mention hai, ab main tum sab ki complaint karunga.
              +2 photos
              Oct 17, 2019
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 16, 2019
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (805992) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Please refund my amount

              Transaction ID : SB498800

              Transaction Date : 12 sept 2019

              Transaction Description : MIN / payu bharti/[protected]/994130

              Amount : 399
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ramkumar R 1984
                from Mumbai, Maharashtra
                Sep 15, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Madurai, Madurai, Tamil Nadu, 625016

                Dear team,
                I was resigned my job on aug 27 2019, after 7 days i received the eps form acknowledgement mail but pf form acknowledgement not received, same get a clarification from helpdesk team pf with drawing form not received but 28th aug i was send pf a long eps form but he told only received for eps form, as per bank provided the format 3 pages 1 page eps with drawing form 2 and 3 pf form. How it's possible for only received the eps. Kindly clarify same attached the already send the form scan images. My emp no 209211. My working period 01 sep 2010 to aug 27 2019.
                +1 photos
                Oct 26, 2019
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 18, 2019
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (805999) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Debasis_Bangalore
                  from Bengaluru, Karnataka
                  Sep 15, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  On 15th sept'19, i saw a unauthorized debit transaction of rs 2000/- from my newly opened savings bank a/c with following remark - "dr tran for funding a/c[protected]".

                  When i called icici customer care, they told me that it could have happened due to installation of imobile app on the same day. I really could not understand, how its possible just by installing the app such things can happen. Its clearly a fraud case with icici banks consent as imobile app is icici's product and there are hundreds of such complaint over the internet against icici bank.

                  @icici bank - are you guys really doing something about this? Please refund this amount and ensure that it does not happen again. By doing such thing, you guys will loose people trust. I would personally not recommend anybody to go for icici bank.

                  Waiting for your reply and my money back.
                  Oct 18, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 16, 2019
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    from Delhi, Delhi
                    Sep 15, 2019
                    Apr 23, 2025
                    This thread was updated on Apr 23, 2025
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Rx 6 c301 Surya Milan chs midc, Thane, Maharashtra, 421203

                    Dear sir,

                    I have taken credit card number [protected] from icici bank on 2007 the credit limit is 10000 on 2010 i have closed my credit card account till date my credit card account shows high credit amount rs.981440 how this is possible my credit card limit is 10 thousand and high credit shows 981440 please do the needful in this matter.

                    Regards
                    Girish n sawant
                    Contact number [protected]
                    +1 photos
                    May 4, 2025
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 16, 2019
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kapil mangnale
                      from Mumbai, Maharashtra
                      Sep 14, 2019
                      Report
                      Copy

                      Address: Army hospital delhi cantt 10, New Delhi, Delhi, 110010
                      Website: [email protected]

                      I am indian army person i applied 300000 rs pessonal loan at icici bank sadar bazar delhi cantt in my account they credit only 296000 rs without information they 4000 rs diducted from my account as a loan insurance,
                      I'm not interested to tak that insurance,
                      I need mony please help me to refund my money
                      I ever grateful to you
                      My contact no [protected], [protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 15, 2019
                      ICICI Bank Customer Care's response
                      Dear Kapil mangnale,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      Sep 20, 2019
                      Updated by Kapil mangnale
                      Icici customer given me insurance without my permission and amount deducted from my bank account
                      When I'm asking detail so they not responding
                      Said to call customer care and I called to customer care they asking Bank NOC to cancel insurance policy bank Not giving that please help and refund my money
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Subash Moorthy
                        from Mumbai, Maharashtra
                        Sep 14, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 69 b, 3rd street,, 600116

                        Hi

                        I have not registed any demat account in my icici bank account but they have active them itself and deducting amount from my account. As i have contacted customer care over phone they were told to contact any branch. Please help me get money back. As i'm requesting to deactive demat account.

                        Contact number : [protected]

                        Account number :[protected]
                        Oct 19, 2019
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 15, 2019
                        ICICI Bank Customer Care's response
                        Dear Subash Moorthy,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          shraddhaAuti
                          from Pune, Maharashtra
                          Sep 13, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Pune, Pune, Maharashtra

                          Rs 1699 has been deducted from my debit account without my permission against the protection of credit card without myconsent.
                          Even i have not used credit card. And i dont want to use as well
                          So please revert the transaction and credit the amount to my debit card account. If i am not getting the money back to my account then i will go for complaint again one assist.
                          Date of incident: 13/09/2019
                          Icici credit card no. Xx6009
                          Oct 14, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 13, 2019
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (797845) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            ashish0470
                            from Vadodara, Gujarat
                            Sep 13, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Dear sir/madam,

                            My name is ashishkumar patel having icici hpcl american express credit card.

                            I received message from icici bank in june month that you will get rs 500 book my show voucher on completing 4 or more transactions of rs 500 and above.

                            It is clearly mentioned that the customer who received communication from icici bank is eligible for the offer. Need to complete 4 transactions of rs 500 and above. The same way i received book my show voucher of april & may month also.

                            I had already completed 4 transaction of rs 500 in june month and deadline of receiving voucher i. E. 31st august already passed. But i have not still received book my show voucher.

                            I have attached screenshot for your reference. After that icici bank is demanding for proof of mail that i have not received.

                            This way icici bank is doing cheating with customers after providing proof also.

                            Regards

                            Ashishkumar patel.
                            +1 photos
                            Oct 14, 2019
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Sep 13, 2019
                            Updated by ashish0470
                            My registered mobile number with ICICI Bank is [protected].
                            Verified Support
                            Sep 13, 2019
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (797852) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Phaneendra Kasireddi
                              from Hyderabad, Telangana
                              Sep 12, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Door No: 6-6-51-9/3A, Sramika Nagar, Chinagantyada, Gajuwaka, Visakhapatnam, Visakhapatnam, Andhra Pradesh, 530026

                              23/08/2019 nach_ad_rtn_chrg-bajajfin-05jul19~d7afa4b~4080cdgs rs.167.11

                              24/08/2019 nach_ad_rtn_chrg-bajajfin-02jul19~d7afa49~4080cdgs rs.0.09

                              11/09/2019 nach_ad_rtn_chrg-bajajfin-02jul19~d7afa49~4080cdgs rs.412.91


                              11/09/2019 nach_ad_rtn_chrg-bajajfin-05jul19~d7afa4b~4080cdgs rs.717.91

                              Here the above transactions, my amount was deducted from my icici bank account. I dont know why it was deducted from my account.
                              I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges.
                              Then i was contacted with icici customer care they are not given proper details regarding this deductions.

                              I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

                              Kindly do the needfull.

                              Regards,

                              Kasireddi phaneendra
                              Emai: phani. [protected]@gmail.com
                              +2 photos
                              Oct 14, 2019
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 13, 2019
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sugendran Rajendran
                                from Hosur, Tamil Nadu
                                Sep 12, 2019
                                Report
                                Copy

                                Address: 635109

                                Very worst customer service ever, from past 4 months i have called many times and every time they use to say the same answer, "your refund is approved and will be credited in 7 working days", but not resolved, if i ask them to connect to higher person for escalations they just puts on hold and never recover even after 30 to 40 mins, please don't cheat your customers and loot their money.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 13, 2019
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (797867) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Sep 18, 2019
                                Updated by Sugendran Rajendran
                                I couldnt see the contact mail I'd provided in your comments, It shows me like
                                "[protected]@icicibank.com", how will I find the correct mail I'd to send my issues
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  joseph kajikhan
                                  from Mumbai, Maharashtra
                                  Sep 12, 2019
                                  Report
                                  Copy

                                  personal loan - lpbng00001817066personal loan - lpbng00001817066 wrongly captured on my cibil

                                  Address: 560008

                                  Dear sir/madam,

                                  On a scrutiny of my bureau report, i observe that this account has been reported with over due of 1264rs status in the repayment history track record. This seems to be hindering my prospects of availing fresh credits and hence, i would like to know what needs to be done to update the account status as its not belongs to us. I need your assistance to resolve this issue in bureau and thus become loan eligible....
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  M
                                  Mouchat
                                  from Mumbai, Maharashtra
                                  Sep 12, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I am ex - employee of icici bank, emp id-235225
                                  I received mail from settlement team that my clearance is pending due to jewel loan issue.
                                  My last working day was 5th august, do the bank realise this after 1month of discontinuation of service.
                                  Before my last working day i handed over all keys and responsibilities as per process. The dbm taking over charge has seen and tallied.
                                  So in case of any issue whatsoever the person holding key is liable not one who is not there in system.
                                  I need an answer as to why my clearance is pending because of this.
                                  Oct 14, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 12, 2019
                                  ICICI Bank Customer Care's response
                                  Dear Mouchat,

                                  We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  I need my pf amount pz kindly help me I don't know my pf number have can I withdraw my pf amount iam joining date 15/12/2018 in Bengaluru hope Param

                                  Thank you
                                  Name swamy c
                                  My emp I'd =404923
                                  SO CA
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    rambvvs
                                    from Hyderabad, Telangana
                                    Sep 12, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Icici credit card is charging heavily, i have 2 credit cards in icici bank, but i don't know that they are of different accounts, when called to customer care (Cc) they said you can do the payment in any one of the cards, i have already registered one of my cards, so done the payment. After 15 days i got a new statement stating that you due is pending 564 with a penalty of 632. I was surprised how can the penalty is more than due amount. I called and said regarding the cc misguided regarding the payment, so i have done in another card of mine which is also icici. They said the account is different so we cannot do anything, so i have requested them to reduce fine as it is more than the due amount. There should be a limit in charging fine, max of 10 %. So please consider this request and ask them to refund my amount as there is a mistake from their end. Also, make sure to restrict fine based on % of the amount, not flat rates. Please find the attachment and resolve the issue asap. I got a call from cc saying that they going to refund but till now i didnt received the refund.
                                    +1 photos
                                    Oct 14, 2019
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 12, 2019
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (794547) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Puppala Venkatesh
                                      from Bengaluru, Karnataka
                                      Sep 11, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: chennai, 600043

                                      Hi fraud icici, you bookmy show, the worst & fake site ever. Every time from last 2-3 weeks when i was trying to book any show the offer, viz. Buy 1 get 1 ticket is not applying. I am booking tickets from my icici coral credit card. It's a fake offer from icici...!!!

                                      Error message getting like"sorry the offer you are trying to avail does not exist or has expired. (#-4011)" for your reference attached screenshot
                                      Oct 12, 2019
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 11, 2019
                                      ICICI Bank Customer Care's response
                                      Dear Puppala Venkatesh,

                                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (791439) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit