ICICI Bank — DcardFee- ICICI

ICICI Bank — Dcardfee

I have been an a/c holder of ICICI bank since 4 years.
I have noticed that they have charged Rs706.82 under this category DCardfee4102AUG22-JUL23+GS
I have never before formally/ informally communicated about these charges. After all these years I blindly believed all transactions are happening with my consent. I never expected that the a/c holder would be kept out of the loop from these hidden/uninformed charges.

Considering the lifestyle one has, not every one is in a position to keep track of such debits. Hence I request the authority to look into these charges over all these years since being an a/c holder and credit the amount as appropriate on priority.
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0e8om) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Oct 05, 2022
Updated by Sai Pallavi 123
I have tried sending an email to [protected]@icicibank.com, However, I am unable to send it.(It throws an error saying message cannot be sent)

Request you to please provide me with another email ID
Complaint comments 

Comments

Is this issue fixed? I am a salary account holder and they charged me a card fee without informing me. I am emailing to inquire if this issue has been resolved by ICICI.

Thank you
raja

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