[Resolved]  ICICI Bank — DDA housing Scheme 2014 Refund

Greetings.

DDA Application no. 1 :[protected] Nikhil Baluja
DDA Application no. 2 :[protected] Sheena(Wife)

I've filled 02 applications from ICICI netbanking account which is on my name only i.e Nikhil Baluja.

The cheque issued to me was correct but the one issued to my wife was on her name but they have mentioned my account number of ICICI bank beside her name on the cheque.

Unfortunately these bank people are so unprofessional & money launderers that they think we don't understand their strategies to hold the money in their domain itself by issuing to the member's but mentioning account numbers as well of their banks only beside it on the cheques issued to unsuccessful candidates.

Also the courier agency with whom they have tied up - Shri Karni Couriers is also not supportive. They always come to your house when you are not at home & the day i took leave from office just to receive cheque, the guy from that agency came at 08:00 pm. They made us (me & my wife) furious & kept us lingering, infact they dont deserve to be in service industry as we had to call them 1000 times for confirmation.

ICICI bank-Green park branch, who has issued the cheque, is also having very unsupportive higher management employee- Mr. Gaurav Mittal dont deserve to be in that chair when he dont understand the customer problem & can't recall & keep his words.

He asked me to bring following documents for their wrong doing in mentioning the account number on my wife's cheque and when my wife took all these docs to the branch, he left us nowhere and didn't support.

In fact he assured me that he'll send a guy from his branch to Jhandewalan branch for the amendment in cheque & will handover the modified one on same evening, but when my wife went their he refused & told her that this process will take another 3-4 days. VERY NON-SENSE & UN-SUPPORTIVE Lethargic Managers.

I truly praise HDFC Managers who are very prompt in understanding the customer issues & crediting the cheques in your account. Very friendly too. HDFC managers are keen to help & don't linger you for anything but on the other hand, ICICI Managers will stretch the issues rather resolving & will keep you waiting rather attending.

Regards,
Nikhil Baluja.
Mo- [protected].

I have applied for DDA Housing scheme 2014 which was unsuccessful in the draw. For refund of the earnest money DDA has already notified that respective bank has to refund the money back to unsuccessful applicants. However ICICI bank is not responding to any of my queries and not refunding the amount.

Please take appropriate action regarding the same and do the needful.