[Resolved] ICICI Bank — deactivate my oneassist plan

Nimika kyaa

from Udaipur, Tripura

Address:

Jaintia Hills, Meghalaya, 793150

Hello,
Please deactivate my oneassist plan which i have not asked from you. I got a call explaining about something else which i dont inderstand and after sometime i got an sms about the one assist plan which they told they will send me the welcome kit which i dont want at all.. my money got deducted on 2july 2018 please close it and refund my money..
ID:SR[protected]
Thank you
Regards
Nimika kya

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Aug 8, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2018

ICICI Bank Customer Care's response Dear Nimika kyaa,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a571o0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Nimika,

Greetings from OneAssist.

As requested by you we have initiated the cancellation process vide service request number 3338312. Your refund amount 1899/- will be credited in your account within 5 to 7 working days.

For any further assistance you may mail us at [protected]@oneassist.in. We'll be happy to help.

Thank you,

Regards,

Sophia,

Team OneAssist.