[Resolved] ICICI Bank — deactivate one assist as soon as possible and refund my amount

Dipti.b24

from New Delhi, Delhi

Address:

Gurgaon, Haryana, 122001

Hello,

Yesterday itself, i received a text that a sum of rs. 1899/- has been deducted from my account to one assist plan. And it has been done so without my consent or permission. Seriously, i don't need any such plan. I am really really seeking ways to deactivate it and refund my money. Please deactivate this one assist plan and refund my money asap.

Regards,
Dipti

Was this information helpful?

No (0)

Yes (0)

Apr 27, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5r9oj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Related ICICI Bank reviews

View all 23631 ICICI Bank Reviews

Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

Looking forward to hear from you.

Regards

Team OneAssist

AMBIKEYA DASH

Sir,
I am ambikeya dash having bike number-OR-07-N-3147, that was purchased by taking loan from your bank but after closing the the loan unfortunately i lost the NOC can you please despatch the NOC again. Mobile number-[protected].

ICICI Bank Customer Care's response, Mar 27, 2019

Verified Support

Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Muthusarkan

I my mobile i will try to log but the Error show" sorry.your transaction could not be processed. please try again(#LGU001). i tried every thing but noting will happened