[Resolved]  ICICI Bank — Debit card blocked for online transactions

Hello My ICICI bank debit card (MASTER CARD) has been blocked for online transaction due to 3-4 wrong entry of one time password. It says "For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at Verified By Visa merchants. To Unblock your card/login, please contact ICICI Bank Customer Care. " I have been trying to contact customer care for the same, but they ask for my card number which is rejected when i enter. I am exhausted of this process. Kindly help me unblock my card for online transactions. Shashi Ranjan Sharma ([protected]) ICICI bank account holder
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2015
ICICI Bank Customer Care's response
Dear Ms. Sharma,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2043
    Resolved
    14250
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information