[Resolved]  ICICI Bank — Debit card blocking resolution

Address:

Mumbai City, Maharashtra, 400058

Dear Sir, I Glen Mascarenhas having ICICI Bank Credit Card Nbr [protected]. On 22Dec15 I received an SMS to pay Minimum amt of Rs 6200 by 27Dec15. As the Due Date was near approaching, and would be busy with Christmas preparations, I decided to pay on 24th Dec. I had approached an ATM to withdraw cash for personal use, but received a message on the ATM that cash is unable to be dispensed due to insufficient funds. I later realised that ICICI Bank had blocked my Debit Card. I would like to know that if the Due date was 27Dec15, why did ICICI block a Salary Account without my notice thus inconveniencing my daily Bank Transactions. I would request this matter to be escalated and my Salary Account being released so that other payments (Loans, Credit Card) can be done. Also due to the long weekend, I was unable to contact any ICICI agent nor could visit the Branch which thus inconvenienced me further. Please release the Salary account urgently as there are Personal Loan EMIs which due dates are from 1st to 4ths of every month. Yours Sincerely Glen Mascarenhas