ICICI Bank — Debit Card Cheating by ICICI

Address:

Ghaziabad, Uttar Pradesh, 201010

I got a message of some amount deduction from my account on 29 Jun 2017 however mentioned transaction was not done my me. In panic I got my card blocked and requested for new debit card. Your customer agent told me that cheapest card available with ICICI is Coral card with charges of Rs 499 + service tax annually. However later I got to know that there is other debit card available with ICICI like smart shopper which was offered to me at the time of account opening. This ICICI move was to cheat customer. I am holding salary account since 2015 and had belief that my financial life is completely safe with ICICI however this experience has completely changed my perception. I am now feeling completely cheated and want to shut down my account at earliest.
When a customer is associated with you with his whole life saving then why you think that cheating of just Rs 500 from customer makes ICICI extra rich.
I want my money to be credited back to my account and change my card to normal one.