[Resolved] ICICI Bank — Debit card fraud transaction

Maheshkg

from Chennai, Tamil Nadu

Address:

Panchmahal, Gujarat, 389351

My Self Mahesh Goswami, Location Halol Panchamahals,

there was a call from [protected] on 27.11.16 14.25pm asked for ICICI card validity, No and after that said for under PM Modi sceme to update account at Ahmedabad Branch take all details and make Rs. 32788 =00 debit transection. he ensure me as a branch manager after 4 hrs i will receive credit entry also. finally Cell was off on night and fraud heppned with me.it is very shockful incident for every one victim. Cell was from BIHAR, i have contected to DYSP bihar from net- No-[protected] 3 times message with fraud no. ICICI bank given SR No.[protected],[protected] for that. ICICI bank replied 7 to 45 days time. and Charges for new Card.at least such case ICICI can give support by No charges for New Card and handover thousand of cases to CBI, cyber crime dept. can take all time Crimes against prvendtive action. not only All Time Money. not a single man said that he has returned money from fraud case. ICICI can take insurance against such issue.

Please take serious action and reply me-[protected]

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Dec 30, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

ICICI Bank Customer Care's response Dear Sir(Maheshkg),

We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details in case you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated.

Regards,
ICICI Bank Customer Service Team