ICICI Bank — debit card fraudulent activity

Address:

110017

This is regarding fraudulent transactions on my debit card, issued by icici.

On 20th august 2017, at 17:53 i received 3 successive text messages from dm-icicib, informing me of withdrawal of rs.5000, rs.5000 and rs.3000 successively.
None of these transactions were done by me and all the time the card was in my possession. Surprisingly, the payments were scheduled, as intimated in text for 21st august but the money was actually debited to my account on 20th august itself.
My personal representations to the bank at its saket branch have not yet elicited any positive development. My sr # allotted by bank is[protected] and a complaint has been registered with the bank also.

Request your intervention for an early resolution and refund of the amount.