Comments
Issue got resolved now.
Dear Sir,
My debit card is active, but i couldn't do online transaction as my grid number in the back of my card is disabled. so please enable my grid number to continue my transactions. i tried calling customer care many times, but it is not connecting me with customer care executive. only my mobile balance s going, no use in calling customer care. this sent three mails to icici, but they didn't resolve my issue. i don't know why your banking people is taking such a lot of time to solve any issues. i am tired of your customer service.. if your service is like this, how can i trust your bank and do transactions and other banking things.
My debit card is active, but i couldn't do online transaction as my grid number in the back of my card is disabled. so please enable my grid number to continue my transactions. i tried calling customer care many times, but it is not connecting me with customer care executive. only my mobile balance s going, no use in calling customer care. this sent three mails to icici, but they didn't resolve my issue. i don't know why your banking people is taking such a lot of time to solve any issues. i am tired of your customer service.. if your service is like this, how can i trust your bank and do transactions and other banking things.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
64%
Complaints
23740
Pending
2033
Resolved
14271
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team