[Resolved]  ICICI Bank — DEBIT CARD TRANSACTION FAILED(but amount deducted from my ICICI account)

I HAVE MADE A TRANSACTION AT AROUND 07:47AM 20.11.2020, AND TRIED TO REMOVE MONEY(Rs.2500/-)using my ICICI bank Debit card but at the end Indian bank ATM screen start giving message that ATM is being serviced.

Indian BANK ATM ID: S1A S1471
The amount of Rs.2500/- is deducted from my ICICI Debit card, but not received any money due to ATM issues.

Pl. revert urgently
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17j29) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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