[Resolved]  ICICI Bank — Debit Freeze Account

Hi

Name : Kamran Naik
ICICI bank savings account number[protected]

My account got Debit Freezed there were some loan apps on google store from whom I took a loan but all of them were 7 days loan app I paid their amount and took another loan but the loan was for 7 days and these guys started calling me on the 6th day to make a payment they also hacked my phone and contacted my complete contact list on WhatsApp and made a viral nude pics morphed my pic so I complained to cybercrime took the report and switched off my mobile and took another number as per cybercrime PSI ..
Now for security reason I also got my account blocked and ordered a new debit card but now when Iam asking ICICI bank at my branch at sector 11 mira road to unfreeze my account they are not doing it iam really sad about it that they dont even talk properly it feels like they dont have any respect for their customers.
Was this information helpful?
No (0)
Yes (1)
May 17, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Apr 14, 2022
Updated by Kmnk
Hi

Name : Kamran Naik
ICICI bank savings account number[protected]

My account got Debit Freezed there were some loan apps on google store from whom I took a loan but all of them were 7 days loan app I paid their amount and took another loan but the loan was for 7 days and these guys started calling me on the 6th day to make a payment they also hacked my phone and contacted my complete contact list on WhatsApp and made a viral nude pics morphed my pic so I complained to cybercrime took the report and switched off my mobile and took another number as per cybercrime PSI ..
Now for security reason I also got my account blocked and ordered a new debit card but now when Iam asking ICICI bank at my branch at sector 11 mira road to unfreeze my account they are not doing it iam really sad about it that they dont even talk properly it feels like they dont have any respect for their customers.
Verified Support
Apr 14, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information