ICICI Bank — Debited by mab charges on 10, 332.80

Address:515411

Hi, i am having bank account in icici tadipatri branch from last 5 years and my account no. Is[protected] my contact number is : [protected] i was just checking my bank statement and got the shock because my account has been debited by smab charges on
27/01/2016 - mabchgs-apr13+st 393.26
27/01/2016 - mabchgs-apr15+st 342
27/01/2016 - mabchgs-jul14+st 393.26
27/01/2016 - mabchgs-nov15+st 458
27/01/2016 - mabchgs-mar15+st 311.8
27/01/2016 - mabchgs-may14+st 393.26
27/01/2016 - mabchgs-dec15+st 458
27/01/2016 - mabchgs-apr14+st 393.26
27/01/2016 - mabchgs-jan14+st 276.26
27/01/2016 - mabchgs-sep13+st 393.26
27/01/2016 - mabchgs-may15+st 456
27/01/2016 - dcardfee9576aug13-jul14st 111.24
27/01/2016 - mabchgs-oct13+st 393.26
27/01/2016 - dcardfee9576aug14-jul15st 111.24
27/01/2016 - mabchgs-nov14+st 393.26
27/01/2016 - mabchgs-mar14+st 85.38
27/01/2016 - mabchgs-oct15+st 456
27/01/2016 - mabchgs-feb14+st 393.26
27/01/2016 - mabchgs-dec13+st 393.26
27/01/2016 - mabchgs-aug14+st 212.26
27/01/2016 - mabchgs-aug13+st 393.26
27/01/2016 - mabchgs-sep15+st 456
27/01/2016 - mabchgs-dec14+st 393.26
27/01/2016 - mabchgs-jul13+st 393.26
27/01/2016 - mabchgs-jan15+st 393.26
27/01/2016 - dcardfee9576aug15-jul16st 171
27/01/2016 - mabchgs-aug15+st 456
27/01/2016 - smschgsjan15-mar15+sta 0 15
27/01/2016 - mabchgs-jun14+st 388.26
27/01/2016 - mabchgs-jun15+st 456

Total amount :10, 332.80

I don't have any mail informing about this smab charges. This is second time icici charging mab account within two months. I have no information from icici. No call, no mail and no msg. Now that i understand that icici bank has not informed me about change of balance system and if charges deducted are not credited back to my account then i will be left with no other option but to take this matter to higher authorities and banking ombudsman as this is clear violation of rule 8 (1) (K) i. E. "levying of charges without adequate prior notice to the customer" of the banking ombudsman scheme 2006.


Name: madhusudana naidu
Account no :[protected]
Branch name:tadipatri
Cell no:[protected].
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Naidu,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Still not credit in my account

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