[Resolved]  ICICI Bank — Debiting amount for insurance without my application

Address:Bangalore, Karnataka, 560018
Website:icicibank.com

Subject: Debiting of Rs. 330/- from my account towards PMJJY without my knowledge.

Reference: My wealth account savings number[protected]

I wish to bring to your notice that Rs. 330/- has been debited from ICICI account last year and this year without my knowledge towards Prime minister Jeevan jyothy yojna-PMJJY when i have not even applied for the same.
I understand from customer care of ICICI that I MAY have sent an sms enquiring regarding the same and I automatically get enrolled for it. This is pure cheating. I have firstly not sent any message( I need proof if I have) and secondly where has it ever been mentioned that if an sms enquiring more about the insurance is sent that I am enrolled for the insurance. ICICI is clearing having a tie up with the insurance that for every enquiry sms sent to automatically enrol them to the insurance plan.
They have cheating me by touching my savings account without my knowledge/ approval.
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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