[Resolved] ICICI Bank — Deducted money for Demat account

pooranind

Apr 19, 2022

Address:

Bangalore

ICICI Bank — Complaint about Txn - DMC/IN[protected] DP CHGS TILL NOV-21 -- 826 on 28th Dec 2021

Hello Sir/Madam,

I have had a savings account with ICICI Bank from the past 10 years, December 28th 2021 my account got deducted with the amount Rs.826/- as DMC/INC* DP CHGS TILL NOV-21
without any information or reason

I didn't receive any message or alert from ICICI Bank after deducting the amount. I am not sure if I have an active DMAT account but I was told that the DMAT account is for free of cost and no charges would be levied on it whether I use it or not. Also I haven't even used the DMAT account even once.

I am highly disappointed about this as it is not notified to the customer post deduction and also how could the ICICI bank deduct the amount for the service I am not at all using.

Any help to get my amount credited would be appreciated.

mail id : [protected]@yahoo.com

Thanks,
Poorani

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May 24, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a042ov) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team