[Resolved]  ICICI Bank — Deducted money in the name of ECSRTNCHG 04

My bank account is deducting every month in the name of ECS. This month they deducted 3000 after crediting 3000 in my bank account.
Last month they deducted 800 and before last month it was 1100.
When I called the customer care they said it was because my emi from zest money auto debit was bounced because of insufficient fund while I already the paid the mi on time.
So, if the money is auto debiting and you pay it before that, than ICICI will deduct the money as charges. Kudos to ICICI bank.
This is a fraud bank and I am submitting the same complaint to RBi and Nadal officer and consumer court.
I don't know if I get my money back or not, but please stay away from ICICI. one of the worst bank in India.
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May 9, 2022
Complaint marked as Resolved 
it got resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 09, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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