I am vijaya prakash V. 796 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL JAN 23) on 25-FEB-2023. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged which I don't want(I have not used till now).
If this service is going to charge me they have to remind or intimate before, so that I can cancel or close that service and with out any prior information or sms alert the money was deducted from my account. Even after the deduction I did not get any notification. Today when I check my account I found it and this is the second time, last year also the money was debited but I don't understand on that time. This is completely unacceptable.
Please refund my total amount and close that service or Demat Account. My icici account number is :[protected]
and my phone number is [protected] Was this information helpful? |
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oltp) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team