[Resolved]  ICICI Bank — deduction from my salary account

Address:560068

Greetings

I am having my salary account in ICICI bank. But a few days back Rs 50 was deducted from my salary account and when I looked into my mini statement it was described under ATMDEC CHG/17-10-17/8136.
From the Internet, i found that this charge was due to ATM's not having enough cash. If ATM is not having enough amount why should I charge?

Please look into the matter and do the needful in this regard at earliest.

Thanks
Regards
Velmurugan.A
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Mar 26, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2018
ICICI Bank Customer Care's response
Dear Velmurugan Annamalai,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4sow3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi, I have a deduction in the name of ECSRTNCHG 12 Jan 18 for Rs. 472. Can you please explain what exactly is this.
Hi,

I am getting charged every month under guise of following way...
ECSRTNCHG - 25-May-18 + GST, - Rs 472
ECSRTNCHG13, - Rs 472
ECSRTNCHG12 . - Rs 472

Now, this is happening for many months, i noticed it just now. Now, this is a serious issue.

Request concern team to quickly resolve this lapse and help me further.

Thanks & Regards,
Ameet Kumar

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