ICICI Bank — Deduction of amount twice without any notification

ICICI Bank — Deduction of amount twice without any notification

A Aparna Krishna Mar 15, 2023 Apr 1, 2023 This thread was updated on Apr 1, 2023

I have done two purchase Emi with Bajaj finance and my Emi deduction is done on 2nd of the month. in March 2023 i received my salary by 9am in the morning and i was relived thinking my Emi will not be missed. but i received a message that my Emi payment was missed when i had enough and more amount in my account. yesterday when i was about to pay for a product i saw that my account is not having sufficient amount in it. When i check i noticed that twice Rs.590 was debited from my account on 14th MARCH in the name of NACH_AD_RTN_CHRG~ Of Bnk BFLf~02MAR23~40a and NACH_AD_RTN_CHRG~ Of Bnk BFLf~02MAR23~6a7 why was this amount deducted without any notice. i had saved it up incase any emergency comes. and you are deducting it without any prior notice or anu SMS after deduction. I need my money back, when i had sufficient fund for the EMI why was this amount deducted without any notice +1 photos Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint. Apr 01, 2023 Updated by Aparna Krishna I still have not received any help from your side. I need to get support from you asap else I will be filling complaint with higher authorities
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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 15, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pyei) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team