ICICI Bank — Deduction of dcard fee of 588rs

ICICI Bank — Deduction of dcard fee of 588rs

A Ashish662 from New Delhi, Delhi Mar 2, 2023 Mar 6, 2023 This thread was updated on Mar 6, 2023

I am unable to figure out why they have deducted 588 rs without my permission. Who gave them permission to impose deductions of their choices? Just because i am using their services it doesn't mean they will do anything from my account. I want them to transfer my money asap, its not a matter of few bucks its almost 600 rs. They have just mentioned thisDCardfee4211JAN23-DEC23+GST and deducted 588 rs against it. Is it my responsibility to ask for explanation from them, isn't it their responsibility to make us aware with these fraud charges. Is this the way to have a healthy relationship with your customers? Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 6, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pc7u) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team