[Resolved] ICICI Bank — Deduction of DP charges | |||
I have a Demat account in ICICI bank for 3+ years now. When I checked my bank transactions and I found that there is one debit transaction '39300829 DP CHGS TILL Jul - 15---- INR 570. I haven't login to the Demat account from last 3 years and I was also not told about the DP charges, the ICICI representative has informed me that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount as soon as possible. My phone number is [protected]. Look forward to your support. Was this information helpful? | |||
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 03, 2015 ICICI Bank Customer Care's response Dear Ms. Chopra, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
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