[Resolved]  ICICI Bank — Deduction of money unnecessary from account

Address:Mumbai City, Maharashtra, 400072
Website:icicibank.com

Hi

ICICI Bank had deducted total 1099 rs from my account, stating some charges

i would like to inform you, when i contacted them regarding the same, they said that it had deducted for the Demat account from which i had associate while opening the account

the executive who came to office for my account opening, he hadn't informed me anything regarding the same

and now when i mail to CEO Mrs Chanda __they had reversed my 28+515.25 rs

but still there is 556.56 rs remaining to be reversed which i had been charged on 10/12/2015

Now i want my 556 rs to be reversed and when i asked for my reversal post closure of my demat account

below is the revert they had given

On Thu, 25 Feb, 2016 at 1:04 pm, Pooja Tenguria
wrote:
Dear Mr. Yadav,
We refer to your e-mail dated February 24, 2016 addressed to the Managing Director.
We acknowledge the receipt of your e-mail.

We have registered the concern shared by you under reference number SR[protected]. I am the designated manager looking into your concern and I request you to allow me time till 21:00 hrs. of March 2, 2016 to update you on the same.

We appreciate your patience and request your co-operation in the said matter.

In the interim, you may write to me for any further assistance.

Sincerely,

Pooja Tenguria
Senior Management Desk
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Apr 12, 2022
Complaint marked as Resolved 
Bank has contacted me and taken necessary steps and resolved the issue .
ICICI Bank customer support has been notified about the posted complaint.
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Comments

Dear Sir,

We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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