[Resolved] ICICI Bank — deduction of money without my permission

vkssas

from Nasirabad, Rajasthan

Address:	New Delhi, Delhi, 110048
Website:	www.icicibank.com

I did not take any dmat or other service from my icici account, when i opened my account i saw a transaction with this acption "dmc/in*41493 dp chgs till aug-18" and withdrawal amount of rs:826.

Firstly - i want to know for what these charges really are.
Secondly - how my account gets debited without my permission.
Thirdly - without my notice how can anyone deduct any sum of amount.

Moreover, for this transaction i did not even receive any message from your side. I also raised a complaint to icici customer support but there was no response. This is a sort of hindrance to the account privacy.

I would want a refund from your side.

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Oct 30, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2018

ICICI Bank Customer Care's response Dear Abhishek,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5d8dg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team