ICICI Bank — Deduction of smab charges without any notification | |||||
Hi, I am having bank account in ICICI ravipuram branch from last 1 year and my account no. is[protected] My contact number is : +91-[protected] I was just checking my bank statement and got the shock because my account has been debited by MAB charges S tax 515.25. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards Anjanap Was this information helpful? | |||||
ICICI Bank customer support has been notified about the posted complaint. | |||||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team