[Resolved]  ICICI Bank — Deduction pf money without notice

Address:

2nd Floor, Emparado Road, No- 12 Banjara hills Hyderabad Telangana 500 034

I am ICICI account holder, 17 FEB '24 month my account got deducted as "CashTxnChgs-Branch- JAN23+GST" charges without my knowledge.

JAN 24 - 1215.40

I am writing to bring to your attention an issue regarding an unauthorized debit from my account. Without my prior knowledge or consent, money was deducted, which I find unacceptable and indicative of poor business practices.

It is concerning that despite paying for SMS alerts, leading me to believe that this might be a scam. This lack of communication only exacerbates the frustration and mistrust I feel towards your services.

I kindly request an immediate refund of the deducted amount and a thorough investigation into this matter. If this issue is not resolved satisfactorily, I will have no choice but to escalate it to your higher authorities and relevant regulatory bodies.

I trust that you will take this matter seriously and act promptly to rectify the situation.

I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer and debited the money. I am really worried about this deduction.