[Resolved]  ICICI Bank — delaying the closure of fd account

Address:Mysore, Mysore, Karnataka

Hi,

I have 2 FD’s with account number[protected] and[protected] and I wish to liquidate or withdraw both of them. I went to ICICI Branch of Ramavilas road mysore for withdrawing my FD in Nov 2018 with all the FD documents (including latest renewal doc) but they mentioned that the FD has been Liened but they could not give us any reason for the same and they said they cannot find any reason. It was a big shock for me as I did not had any pending loans or debts from ICICI. Branch representative and Manager said me that they cannot find any reason for liening but they said they can get approval from higher officers to remove Lien. Then, from Nov 2018 I am following up with them almost daily but they just say that they need just 2 more days for final approval, they are keep on saying the same to me till today and I am fed up of following up with them. Hence I am raising this complaint with RBI against the bank. Hopefully RBI will look into this issue and help me ASAP. I am poor farmer from a village called Ambalare and this FD amount is very important and urgently required for me for many personal reasons. Please give us our money back. I beg you.

Thanks,
Krishnegowda K
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Aug 2, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
ICICI Bank Customer Care's response
Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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