[Resolved] ICICI Bank — Delivery of ATM Card | |||
1. If the new atm card is requested, then there is no way to reach customer care associate at ICICI bank. Because it asks for the pin to go ahead and with the new atm card pin too is delivered. So, in short one is unable to reach customer care over the phone, which is a very painful thing. Because of this, had to visit branch office. 2. Needed the atm card on which every thing was dependent. atm card was not delivered at the requested location. And because of above point # 1, when visited the branch, the lady at branch was rude and did not deal with situation properly. Regards, Animesh W Was this information helpful? | |||
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint. Verified Support Nov 03, 2015 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2ylb0) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
 1 Comment | |||
Comments
The courier comes at any time they want, which is too inconvenient. Asked them to come before 10 am, but they plainly refused. In this case, there should have been arrangement to send the parcel at the icici branch, which I requested.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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