[Resolved]  ICICI Bank — demat account closure.

I am dubai, uae resident, i have icici resident account. Now i want to convert my resident account in to nro and for this i visit icici representative office here in dubai, but from them i came to know i have active demat and trading account and its not in my use and i have to close that. I inform your call center and they close my trading account but for demat account still i didn't get proper reply from your staffs, they just forwarding the calls wasting my time and money. Many times i call them and each time they told me different procedures. I visit your representative office also but no use.
I request you to guide me the exact procedure to close this demat account without anymore headache.
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Oct 9, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2017
ICICI Bank Customer Care's response
Dear Nisar Qureshi,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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