[Resolved]  ICICI Bank — Demat Account DP charges deduction

Dear Sir,

ICICI bank is making demat account without my knowledge and without my knowledge money is being deducted in the name of DP charges.

I have an ICICI Direct account in which no tradings or any kind of activities by myself with my knowledge is undergoing, which clearly shows some fraudulent activities is happening using the customers money.
I have mailed to the customer care executive to investigate and refund my amount deducted but i just got a system generated mail saying they ll get back within 2 days and still no response.

Today I transferred some money to my account and again stole my money!!!

Kindly do the needful action behalf of the customers like us.Since I am an NRI and unavailable in India, my prefered action will be either closure of demat account or Refund of the amount deducted and close the account.

NB: Please find the photos attached for your reference.

Thanks & Regards,
Monish M
monish.[protected]@gmail.com
+5 photos
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Aug 14, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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