[Resolved]  ICICI Bank — Denial of return of my flat papers

Address:ICICI bank , Home loan department, Nerul, Navi Mumbai, Maharashtra.

My loan is cleared, thus want my flat documents back but bank is not providing me any valid reason nor documents . Although I have provided all required proofs and papers asked for submission. My documents are dispatched and kept in bank and as per my knowledge it will be sent back after few days if not handed in time.
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Aug 14, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16nv3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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