[Resolved] ICICI Bank — detected property tax to be reversed

prabhu venkata krishnan

from Surat, Gujarat

Address:	Valsad, Gujarat, 396191
Website:	done transaction thru www.vapimunicipality.com

Dear sir
I was transferring money of rs 2296 for paying property tax by online to vapi municipality on 28.06.18 at about 9.20 am through the citrus easy pay payment gateway. It finally resulted in an error like transaction declined. But the money is debited from my hdfc account no [protected]. The trancaction reference shown in hdfc is[protected].

I want icici to take this as top priority to track down the payment and refund as i had done another transaction and paid it

Regards
R. P. V. Krishnan

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Aug 4, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2018

ICICI Bank Customer Care's response Dear Prabhu Venkata Krishnan,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a570l7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team