[Resolved] ICICI Bank — disputed charges to credit card & rude behavior

Vinodky

from Chennai, Tamil Nadu

Address:

560102

I have not been icici credit card for a few years. I had requested icici that this card be cancelled last year as well. This year they again charged me rs 2049 when i don't physically have the card & i did not authorize any transactions. They have been following up for payment & threatening me for payment.
I want to know how they can charge my card without my authorization? Even if they did - as a consumer should they not give me full details of the charge incurred? They have no business to call me & threaten me for payment.

Was this information helpful?

No (0)

Yes (0)

Oct 7, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5brjp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team