[Resolved]  ICICI Bank — dmc charge got deducted

Address:infosys, Bangalore, Karnataka, 560100

Myself jeeta, i have been with icici bank since 2017. Each year 826/- rs is deducted from my account without any alert message. The representative told its free of cost while opening account. But still this charges are applied and debited from my account. Dmc/in dp chgs till jan2020 is shown in the statement. So please make sure to credit the amount which has been debited so far.
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Apr 2, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2020
ICICI Bank Customer Care's response
Dear JITAMITRA SAHU,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09pkw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I got a message as my credit card of ICICI bank got approved and after few days... I received a message that credit card returned undelivered... can u please solve the issue.. and redispatch my credit card as soon as possible...
Hoping to hear u soon
Thanking you.

ICICI Bank Customer Care's response, Mar 3, 2020
Verified Support
Dear Bhargavi Sunkara,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a09pkw_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Recharge not done but money deducted from my account

ICICI Bank Customer Care's response, Mar 3, 2020
Verified Support
Dear Ajay Singhania,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a09pkw_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I got an icici credit card about 1 month back, but still unable to generate my user id.
I've been spending hours calling the customer care but they seem clueless and ask me to wait for another 7 days. I made a transaction and now I'm in complete darkness as I can't access my account statement.
kindly help me
ICICI Bank Customer Care's response, Mar 3, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a09pkw_0001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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