ICICI Bank — DMC charges debit issue

Dear ICICI,

I have an salaried Account No:[protected] Linked to Mobile No:[protected]

An amount of 826 rupees has been deducted from my account as (Dmc/Xxx dp chgs till FEB-23)on 30-march-2023. I have used my demat account only once that to earlier days as representative said account should be used to transaction of minimum amount with 1000rupees so i bought some stocks in delivery and i kept in my portfolio.

The icici representative told me that this demat account is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icicirepresentative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. This is completely unacceptable and please refund my amount ASAP.

Regards,
K.Akhil teja
ICICI bank customer
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2023
ICICI Bank Customer Care's response
Dear Akhil,

We are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.

Regards,
ICICI Bank Customer Service Team
Apr 02, 2023
Updated by Akhil219
Till now my money was not refunded and how can it will be resolved
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