This is regarding late payment charges levied to me on my credit card.
I had called customer care regarding this and explained to him that I was occupied with a medical emergency in the family and hence couldn't settle this on time. All my past payments have always been done before due date. I have been an ICICI bank customer for more than 14 years and have never defaulted/ delayed any payment till date and this was the one off exceptional instance due to an unavoidable personal emergency.
Despite all this, I wasn't given any consideration. This is very disappointing and discouraging to see that i have been a customer of icici bank for such a long time and i have received this kind of response.
So, request you to pls look into it and reverse the late payment charges otherwise i don't have any option other than clearing all my dues and closing this credit card for good.
Looking forward to your positive response.
ICICI Bank customer support has been notified about the posted complaint.
Can you please give me your contact details as i have also been victim of fraud through Mahakali Textile account in the name of work from home job.
Thanks,
Anuj Gupta
gupta.[protected]@gmail.com