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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 44

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A
Ashwini7022
Mar 29, 2023
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Address: ICICI BANK , Chapra , Bihar

My 2 EMI was due and Bank charged me 590 for the 17 times that is total of 10, 030
ICICI Bank customer support has been notified about the posted complaint.
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    H
    HrishikeshKonderu
    from Hyderabad, Telangana
    Mar 29, 2023
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    Hi,

    ICICI Bank has debited 826 rs with description DMC/IN********** DP C HGS TILL FEB-23 without prior information and also not sure why they have debited this amount. So can you please provide me the info why this amount got deducted for me
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      Sureshmoha
      from Sivakasi, Tamil Nadu
      Mar 29, 2023
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      I complaint about debited 590 ecsrtnchgs
      My complaint resolved but they reply claimed and resolving
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        Saim22
        from Sambhal, Uttar Pradesh
        Mar 29, 2023
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        I’m using amazon pay credit card since 1 year. My all due clear on time. My whole cash back hold as demanding commercial use. But I’m using it only for personal. It’s right it’s highly use this month.
        But bank don’t have any terms & conditions on this matter.
        If terms & conditions available on website.
        Then I follow this.
        It’s very harassment. Bad behaviour.
        After resolve this matter. I cancel my all ICICI bank credit card.
        Also close the savings bank account.
        ICICI Bank customer support has been notified about the posted complaint.
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          S
          Sureshmoha
          from Sivakasi, Tamil Nadu
          Mar 29, 2023
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          I get loan from cred app. I paid my emi on 7th March. Auto debit failed due to paid already..but ICICI Bank debited 590 as ecsrtnchgs
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Suresh,

          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0qqrm) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            D
            Deegoel1990
            Mar 28, 2023
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            I have been charged with surcharge of 29.21 Rs for fuel transaction done on 25th Mrach, is this the way for promoting digital economy. If requored will raise a complain further.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0qqrz) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Sirisha Dara
              Mar 28, 2023
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              Respected sir
              My name is sirisha. I have an account in icici and also a credit card [protected].Sir, my credit card limit is 35000 ...sir i have paid the minimum amount monthly but they are taken only fine Minimum amount is not calculated in card . I face this problem repeatedly. I've not been paid for the last few months because I have some financial issues and also I lost my job in the last 6 months.they are called to my phone contacts same situations repeated please take the action sir[protected] this is bank employee number they are called to my relatives. my son is suffering with TB disses in this situation i don't have pay the money to the bank i want some time (3 months) .. please don't calls to my relatives i will committed to suicide ... no body and no one can never pay the credit card bill... plz sir take the any action.promise on my son i don't have a money...
              Mar 29, 2023
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
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                V
                Vignesh Velusamy
                Mar 28, 2023
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                In my account ECSRTNCHGS120323_SR889906
                878 - Rs.590 has debitted from account, without any intimation by email, sms.

                Kindly Resolve the Problem and address me
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Vignesh,

                We are at your service. We have made a note of your SR number. Our official will get in touch with you at the earliest to help resolve your concern.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  AnkurJwr
                  from Pune, Maharashtra
                  Mar 28, 2023
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                  This is regarding late payment charges levied to me on my credit card.

                  I had called customer care regarding this and explained to him that I was occupied with a medical emergency in the family and hence couldn't settle this on time. All my past payments have always been done before due date. I have been an ICICI bank customer for more than 14 years and have never defaulted/ delayed any payment till date and this was the one off exceptional instance due to an unavoidable personal emergency.
                  Despite all this, I wasn't given any consideration. This is very disappointing and discouraging to see that i have been a customer of icici bank for such a long time and i have received this kind of response.

                  So, request you to pls look into it and reverse the late payment charges otherwise i don't have any option other than clearing all my dues and closing this credit card for good.

                  Looking forward to your positive response.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Ankur

                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0qqwy) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    O
                    obul_reddy
                    from Bengaluru, Karnataka
                    Mar 28, 2023
                    Resolved
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                    Address: Proddatur

                    I am the a/c holder of icici bank from last 1 year,
                    Now they have charged 588.82 under this category DCARDFEE8302MAR23-FEB24 +GST on[protected].
                    I am not aware what type of charges are these.

                    They never informed me regarding these charges either by email or by letter.

                    Who has given right to icici bank to deduct the money without informing us.
                    Because we kept the money in bank that give right to bank that they can do anything whatever they want.

                    There should be some formal process for doing all these things.

                    I want my money to be credited in my a/c which they have deducted from my a/c.
                    Mar 28, 2023
                    Complaint marked as Resolved 
                    ICICI Bank didn't resolve my issue when I complaint the issue it automatically showing the complaint has been resolved.
                    ICICI Bank customer support has been notified about the posted complaint.
                    DCARDFEE8302MAR23-FEB24 +GST these look to be DEBITC ARD ANNUAL FEES
                    588.82 - By this it looks like Rs 499 (Card fees) and Rs 89.82 (GST)

                    When you use a service the fees also are charged at the end of 1 year, right?
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                      S
                      Shankar gurjar
                      from Bundi, Rajasthan
                      Mar 27, 2023
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                      Hi there one KCC account linked with my pan number CEYPG1113G. I never applied for any KCC in any bank. Someone else using KCC on my PAN Card. Even registered number doesn’t belong to me. I went to bank but they didn’t help on this. Someone is misusing my information. I want immediate action on this. Please also help me remove this account from my cibil report because the user using money but not paying on time so my cibil is impacted because of this account.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Shankar,

                      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0qqxy) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Starone
                        Mar 27, 2023
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                        ECSRTN Charges

                        I am Saravana, i have taken LIC to policy and my monthly premium gets deduct 15th this month i have not maintained minimum balance on time. icici have charged me ECSRNT charges in this month. Without any information 590rs is detected from my account.
                        Please solve this issue....
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                        D
                        Deepsid123
                        from DELHI, Delhi
                        Mar 27, 2023
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                        Address: House no 1506 sector 8

                        Hi Team,

                        I have raised concern on late fee which i was unable to pay due to some circumstances but ICICI bank is not understanding.

                        i don't have funds to pay this late fee charges.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          S
                          Sajitha Sham
                          Mar 27, 2023
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                          Hi Sir/Mam,

                          I could see that Rs.590 has been debited with the transaction code as ECSRTNCHGS070323_SR[protected] on March 25th 2023.

                          Could someone please tell me why it got detected from my account.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Could you please reply back my queries
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                            M
                            Marie Sonna Ngaihte
                            from New Delhi, Delhi
                            Mar 27, 2023
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                            Deduction of money from nach ad rtn charge of bnk bflf

                            Address: Gurgaon

                            My account has been deducted 3 times with Rs 36, 433 and 310 in the name of nach ad rtn charge, total Rs 779 has been deducted from my account without any information, I want my money back...
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                            A
                            from Delhi, Delhi
                            Mar 26, 2023
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                            Address: A 684 Sarita Vihar New Delhi 110076

                            Dear Sir,

                            I have purchased 2 bonds of Rs 4000/- each vide certificate no 10371 & 10372 on 05/10/1998 and the face value is Rs 100000/- each (Total Rs 200000/-) in the name of Anuj Nigam & Mamta Nigam and the Bondholder No 4289-711. These bonds were due for maturity on 05/12/2022. I have visited ICICI bank in Connaught Place (A Block) last month. They have directed me to to send the mail to ICICI bank
                            ([protected]@icicibank.com). I have already sent 6 reminders and is still not answered. I believe bank has collected the money from people and will not pay us back now. It is our hard earned money which is going
                            in to the drain. Hopefully RBI & SEBI will look into this and will instruct to them to pay the money
                            immediately to all bondholders.

                            Anuj NIgam
                            ICICI Bank customer support has been notified about the posted complaint.
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                              S
                              Sacheen92
                              from Pusad, Maharashtra
                              Mar 25, 2023
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                              I've done two transactions with icici credit card on
                              22/3/2023 of Rs 55000, and on 24/3/2023 of Rs 53335.92,
                              Both transactions showed Void sale but amount deducted and still refund not deposited to my credit card account, plz help me out
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qll0) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                rohitssrohit
                                from Chennai, Tamil Nadu
                                Mar 25, 2023
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                                Address: chennai
                                Website: chennai

                                I have received Mail for ICICI BANK LTD, Hi I would like to inform you that I have cleared all the due for that but still its reflecting under my name as a default in CIBIL., please remove negative account in CIBIL. My Credit Card number is [[protected]] please give a call [[protected]] Regards Rohit S
                                Mar 29, 2023
                                Complaint marked as Resolved 
                                Hi I would like to inform you that I have cleared all the due for that but still its reflecting under my name as a default in CIBIL., please remove negative account in CIBIL. My Credit Card number is [4375 5126 5522 3009] please give a call [7305301045] Regards Rohit S
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  V
                                  Vaibhav Survanshi
                                  from Mumbai, Maharashtra
                                  Mar 25, 2023
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                                  ICICI Direct is very very pathetic service.I am from Pune and visited Bibewadi office in person 3 weeks ago.Resubmitted KYC offline from also did KYC online .But till date no response.
                                  This is very frustrating.My service is - SR[protected]
                                  Need immediate attention.
                                  Mobile[protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    G
                                    gn.vinodkumar
                                    Mar 24, 2023
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                                    Address: ICICI Bank Ltd, Mumbai Andheri W E Highway

                                    I would like to inform you that Rs.9195 got deducted from my account at one shot on 21-mar-2023, i not even have any ECS mandate since last year 2022 in my account everything i have deactivated and paid the dues i donno from where this got accumulated, kindly reverse my charges, i have been a customer to ICICI more than 9 years now, since i lost my job during COVID i might missed couple of nach ECS for which amount got debited last year multiple no of times and i even paid that loan amounts, i believe ICICI will work on this issue and clear it asap. if banks deducted amount like this without prior information unneccessarly it will be huge issue.

                                    Thanks & Regards
                                    Vinod Kumar
                                    gn.[protected]@gmail.com
                                    ICICI Bank customer support has been notified about the posted complaint.
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