[Resolved]  ICICI Bank — double charges

The icici bank money2world transaction is a good idea itself. However, they still fall short of clarity and convenience.
If, the sender has included tax and all charges, why does the receiver get charged also. Even a bigger amount than the receiver was charged. All of these details weaken the service's convinience.
Please, find a way to clarify how your service works and reduce your interests. For instance, one loses more money than the receiver even gets.
Thanks.
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Oct 14, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (770612) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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