[Resolved] ICICI Bank — double swipe regarding | |||||
I purchased books from starmark at express avenue for 1518/- amount in ea store (Refbillno:chenea/2017/csb/11317) on 28th april got twice debited from bank. At 1st swiping it came out as transaction failed. Then they swiped 2nd time and transaction was successful but i got debited twice. I had gone to starmark the next day again to enquire and they said that they've sent a mail regarding the issue but the cash was not debited. I did call the customer care but no option to complain regarding double swipe, also visited purasaiwalkam branch they asked to call customer care (Very poor response). Please look into this. Was this information helpful? | |||||
Apr 25, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Mar 16, 2018 ICICI Bank Customer Care's response Dear Aswanaa Kamanuru Govindarajulu, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4v4or) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||||
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