[Resolved]  ICICI Bank — Doubling the total interest on credit

Address:	Bangalore, Karnataka, 560049
Website:	Www.icici.co.in

I had a outstanding amount of around 67000 rs last month woth a minimum pay amount 3163 which is 5% of total outstanding.. After that i paid 5000 within due date... Now this month i got my bill saying the outstanding is 72000 with a minimum pay of around 6000 which is double of 5%.. Now when i called icici customer care they told me minimum pay is 5% of total outstanding.. So i told them that the minimum of my current outstanding should not go beyond 3500. Then they said bank 5% is different then your 5%. Ok after that i said to calculate in calculator.. The person denied doing anything and said this is what it is while at the beginning she clearly told minimum pay is 5% of total outstanding.. Then i told to stop and listen first and she disconnected the call. Is this how icici bank loot there customer.. My friends warned against icici and asked to go for citibank and i thought they are not fraud.. Now how to go with this