[Resolved]  ICICI Bank — dp charges applied uninformed

Address:Thane, Maharashtra, 421103

Hi my name is vikram hora, i am a customer of icici bank. I hold 2 accounts with icici bank.
I opened icici bank account long back and it was a salary account.
And when i opened these account the executive opened dmat account as well stating that its a free account and it will never be charged.
Now in the month of september icici deducted ₹1200 from one of the account. I have not operated these accounts since years. I just use them to pay emi and icici credit card payment.
First of all bank doesn’t hold any right to deduct any charges without prior notice to the customer.
I am going to right to consumer court about this.
Because bank doesn’t provide any solution and they say you are liable to pay charges.
I[censored] have any solution please contact me @vicky. [protected]@gmail.com
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Nov 5, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2017
ICICI Bank Customer Care's response
Dear Customer(Vikram Hora),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

the same thing has happened with me. the day my salary was credited, within one hour they deducted some maintenance charges of 539 rupees along with 21 rs interest.
there is no person available in any of the branch to help with this.
they keep on asking us to go to other branch.
even the customer care is useless they do not provide any correct information.
even i am stuck till now in this.
ICICI Bank Customer Care's response, Oct 7, 2017
Verified Support
Dear Harshita,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4hp7g_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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