[Resolved] ICICI Bank — Dp charges being deducted without informing the customer | |||
I have a demat account in icici bank which has not been used till date . When i checked my bank transactions and i found that there is one debit transaction ''55736122 dp chgs till feb-16---- inr 572.50'. When i created the demat account, i was not told about the dp charges, it was told by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Please refrain from providing any personal details from any call you get claiming that they are calling from the bank.There seems to be frauds trying to use ur information.
Reply
Dear Mr. Madhavan,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
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