ICICI Bank — DP Charges by ICICI Bank without any information

Address:Pune, PCMC

I have a demat account in icici bank for more than 2 years now. Today when i checked my bank transactions and i found that there is one debit transaction DMC/IN [protected] DPC HGS till Jun '21 — Rs 826/- (date 27 July 2021). when i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] This is completely unacceptable and please refund my deducted amount. My phone number is [protected]
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376253) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
swapnil asanekar's [Complaint's author] reply, Aug 1, 2021
Kindly send mail id, as above message mail id is protected, kind message me mail id on my registered mobile number 9421174051 or email me on [email protected].
swapnil asanekar's [Complaint's author] reply, Aug 5, 2021
Please confirm mail id
swapnil asanekar's [Complaint's author] reply, Sep 3, 2021
Still complaint is not resolved and your mail id is protected.
So please confirm your email once again
Still complaint is not resolved

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